Precision Trailer Solutions LLC
These Terms of Service constitute a legally binding agreement between you ("Client" or "Owner") and Precision Trailer Solutions LLC. By requesting, scheduling, authorizing, or accepting any diagnostic or repair services from our technicians, you agree to be bound by these terms.
By scheduling an appointment or accepting a repair, the Client agrees to these Terms of Service. A binding contract for service is formed upon the arrival of our technicians at the designated location and the commencement of any diagnostic or repair work.
Safe Working Environment: All repairs must be performed in a location deemed safe and suitable by our technicians. If a technician determines that the location is hazardous (for example, a heavily trafficked roadside, unstable ground, extreme weather, or an unsafe neighborhood), we reserve the right to refuse service.
Clear Route: The Client must ensure there is a clear, wide, and unobstructed route for our service vehicles to reach, park near, and depart from the trailer.
Site Preparation: It is the Client's sole responsibility to clear any debris, obstacles, or hazards around the trailer and to open any gates or restricted access points prior to the technician's arrival.
Refusal of Service: We reserve the right to abort a service call if the site preparation or safety requirements are not met. In such cases, the standard service call fee will still apply.
Due Upon Receipt: Payment for all parts, labor, and service calls is due in full immediately upon completion of the service and presentation of the invoice.
Forms of Payment: We accept cash and major credit/debit card payments. Note: all swipe/dip/tap card transactions are subject to a 2.60% + $0.10 fee, while manual card entry is subject to a 3.45% + $0.15 processing fee billed to the customer at the time of payment.
Minimum Service & Diagnostic Fees: A minimum service call and diagnostic fee applies to all dispatches. This fee is earned upon our arrival and applies regardless of whether a full repair is performed or if the trailer is found to be unrepairable.
Parts Deposit: For any repairs requiring custom-ordered parts, special equipment, or total parts costs exceeding $250, a non-refundable deposit covering the full cost of those parts is required before parts are ordered and final repair scheduling begins.
Pre-Existing Damage: Our company is not liable for any pre-existing damages, wear and tear, or structural weaknesses that were not caused by our technicians. This applies even if such damages are not noticed or discovered until our technician arrives and begins work.
Hidden and Unforeseen Conditions: Trailers frequently suffer from hidden rust, structural rot, or internal damage. If our technicians discover unforeseen issues during the repair that increase the scope of work, we will pause and provide a revised estimate. We are not responsible for delays or added costs caused by discovering these hidden conditions.
General Release of Liability: The Client acknowledges that working on mobile equipment and heavy machinery involves inherent risks. We are not responsible for any damage to the trailer or surrounding property that is not directly caused by the negligence of our technicians.
Right to Retain Equipment: We retain a mechanic's lien on the trailer and all serviced equipment to secure payment for labor and materials under applicable state laws.
Non-Payment: If the invoice is not paid in full upon receipt, we reserve the right to legally hold, lock, store, or tow the trailer at the owner's sole expense until the full balance is cleared.