At Precision Trailer Solutions LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile trailer repair services, contact us, or visit our website.
To provide our mobile repair services, we may collect the following personal information:
Contact Information: Your name, email address, and phone number.
Location Information: Your physical address, shop address, or the specific GPS coordinates where your trailer requires service.
Billing Information: Payment details, billing addresses, and transaction history.
Vehicle/Trailer Details: Make, model, year, and specifications of your trailer.
We use your information strictly to conduct our business operations, including:
Scheduling appointments and dispatching technicians to your location.
Sending invoices, receipts, and processing payments.
Communicating updates about your repair status or answering inquiries.
Complying with legal, tax, and accounting obligations.
We do not sell, rent, trade, or give away your personal information to third parties for marketing purposes. Your data is kept strictly confidential. We will only share your information when it is absolutely necessary to run our business, specifically:
Payment Processors & Banks: To securely process your credit card, debit card, or electronic bank payments.
Business Tools & Services: With trusted service providers like Google for Gmail communications, Google Maps navigation, or Google Drive storage, as well as invoicing and accounting software.
Legal Requirements: If required by law, legal process, or law enforcement to protect our rights or comply with a judicial proceeding.
Customer Agreement: We like to showcase our repair work, custom fabrications, and before-and-after results. We may take photos or videos of your trailer during the diagnostic or repair process.
Marketing Use: If you verbally agree or check a consent box on your service authorization, we may use these images or videos on our social media pages, website, or marketing materials.
Privacy Protection: We will never intentionally publish sensitive personal information in these marketing materials, such as your full name, home address, or visible license plates, without your explicit permission. You can revoke this consent at any time by contacting us.
We implement reasonable and industry-standard physical and electronic security measures to protect your personal data from unauthorized access, loss, or misuse.
You may contact us at any time to update your contact details, request to see what information we have on file for you, or ask us to delete your personal data, except where we are legally required to keep it for financial or tax records.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.